How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Businesses need to consider health and safety risks on all structures, even those infrequently used.
On 2 June 2016 a Rangiora Carpets staff member fell 2.5 metres from an unconsented mezzanine floor through a false ceiling to the floor below, leaving the staff member with significant injuries.
The mezzanine floor was being used for storage and had not been identified as a health and safety risk.
“Structures such as storage and filing facilities need to be considered for risk and have appropriate controls put in place,” WorkSafe General Manager Operations and Specialist
Services Brett Murray said.
“Falls from height always present a significant risk. Even a fall of less than three metres can result in serious injuries or death. Identifying the need for a barrier to protect workers on the mezzanine floor was imperative to avoiding this incident.”
The WorkSafe investigation found that the company had failed to conduct an adequate risk assessment to identify the risk of a fall from height and failed to ensure appropriate controls, such as edge protection or a balustrade, were in place to protect workers from the risk of fall onto the false ceiling.
Rangiora Carpets was fined $157,500 and ordered to pay reparations to the victim of $20,000 in the Christchurch District Court today.
Notes -
- The final fine imposed was $157,500.
- The court ordered reparation of $20,000 to the victim.
- Prosecution costs awarded to WorkSafe in the amount sought.
- The court supressed the name of the victim and their role, and the company’s financial information.
- Rangiora Carpets Limited was charged under sections 36(1)(a), 48(1) and 2(c) of the Health and Safety at Work Act 2015:
- Being a PCBU, failed to ensure, so far as was reasonably practicable, the health and safety of workers who worked for the PCBU, while the workers were at work in the business or undertaking and that failure exposed the workers to a risk of death or serious injury.
- The maximum penalty under section 48 is a fine not exceeding $1,500,000.
The Health and Safety Association of New Zealand provide a list of five questions to ask a health and safety professional before employing them to assess your workplace.
HASANZ 5 Quick questions(external link) [PDF 196KB]
Media contact details
For more information you can contact our Media Team using our media request form. Alternatively, you can:
Phone: 021 823 007 or
Email: media@worksafe.govt.nz
Last updated