How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Workplaces must be clean, healthy, safe, accessible and well maintained so work can be carried out without risks to worker health and safety. This fact sheet outlines what you, a person conducting a business or undertaking (PCBU) must consider when setting up your workplace.
Download:
Workplace requirements
A ‘workplace’ is any place where a worker goes or is likely to be while at work, or where work is being carried out or is usually carried out. This includes temporary workplace locations.
Feature | Requirements |
---|---|
Layout | Workers must be able to enter, exit, and move about easily and safely, including in an emergency. |
Work areas | Workers must have enough space to complete tasks safely. |
Floors and other surfaces | Surfaces should be flat, stable and dry. Floor coverings should be appropriate for the type of work. |
Lighting | Lighting must be appropriate for the work being completed and sufficient to enable safe evacuation in an emergency. |
Ventilation | Ventilation must be sufficient to provide workers with safe clean air. |
Temperature | Workers must be protected from temperature extremes while working. |
Poor management of workplace facilities can pose a long term risk to health as well as an immediate risk to the safety of your workers.
Facilities requirements
Facilities you must provide in your workplace:
- toilets
- drinking water
- hand-washing facilities
- eating and break facilities
- a place for unwell workers to rest if it is unreasonable for them to leave the workplace.
Facilities must be sufficient to meet the needs of your workforce and take into account the:
- size, location and nature of your workplace
- number and composition of your workers
- nature of the work being carried out and workplace hazards.
Additional facilities
Some workplaces will have additional facilities to consider.
Facility | When to consider |
---|---|
Showers | If the work might result in workers needing to wash their body. |
Changing rooms | If the workers' clothing is likely to become contaminated or wet. |
Lockers | If workers bring clothing that will not be used at work. |
Seating | If it is reasonable for workers to perform work while seated, or rest at intervals while working. |
Floor drainage | If workers could become wet from a wet floor. |
Targeted ventilation/air extraction | If the work produces airborne contaminants. |
These requirements also apply to temporary or mobile workplaces such as construction sites, forestry sites and long haul trucks.
Worker engagement
You must engage with your workers when making decisions about facilities and when proposing changes that may affect their health or safety.
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