Showing 40 of 59 results for violence

Violence at work: customer service areas

This fact sheet explains how office-based businesses or undertakings can prevent or deal with violence at work

Violence at work: customer service areas

Violence at work

Violence in the workplace can take many forms – ranging from physical assault, robberies and verbal abuse to intimidation and low-level threatening behaviour.

Violence at work

Lone working - what's the problem?

Lone workers – particularly those working late night shifts – may be at increased risk of violence and confrontation or even injury where some work tasks are more challenging to do alone

Lone working - what's the problem?

Guidelines for the safety of staff from the threat of robbery (PDF 220 KB)

TYPE:   Guide
TOPIC:   Violence

These guidelines have been developed to assist business owners and managers to provide a safer workplace. They offer information to businesses at risk from robbery on how to conduct oneself during an armed robbery and putting in place clear policies and procedures. In this guideline you will find: •Practical guidance in devising policies and procedures to deter potential robbers; and •Advice on how to minimise the effects of a robbery on staff.

ISBN:  
0-477-03562-0
 

Work-related health

Work-related health is about the impact work can have on people’s health.

Healthcare

These guidelines provide general guidance on how healthcare providers can keep their workers healthy and safe

Supermarket

Falls, lifting heavy loads, moving vehicles, and standing for long periods of time are just some of the ways that supermarket workers and others can be injured.

Supermarket

Retail store

Slips, trips and falls, lifting and carrying heavy loads, and standing for long periods of time are just some of the ways that retail workers can be injured at work.

Retail store

Petrol station

Petrol stations are busy places with lots of vehicle and pedestrian traffic. They also store and dispense large amounts of hazardous substances, which is it's very important to have good health and safety systems and processes in place.

Petrol station

Offices

Injuries from slips, trips and falls, lifting and carrying heavy loads, and poor equipment design are just some of the ways office workers can be harmed at work.

Offices

Hotels and accommodation services

People working in hotels and the wider accommodation sector can be exposed to multiple health and safety risks on a daily basis.

Hotels and accommodation services

Health services

People working in the health and social services sector are exposed to many health and safety hazards and risks on a daily basis.

Health services

Preventing and responding to bullying at work (PDF 897 KB)

TYPE:   Good practice guide
TOPIC:   Bullying, Violence, Worker engagement, participation and representation, Work-related health

These guidelines describe ways to minimise the likelihood of bullying at work and the harm arising from it. While the guidelines focus on dealing with bullying at work, they can also be used to deal with other unreasonable behaviour.

ISBN:  
978-0-908336-97-5 (online)
 

Titles of advice to the Minister for Workplace Relations and Safety

We are proactively releasing the titles of briefing, reports, and aides-memoire sent to the office of the Minister for Workplace Relations and Safety.

Titles of advice to the Minister for Workplace Relations and Safety

Keeping volunteers healthy and safe

These guidelines provide practical advice for organisations on how to keep volunteers healthy and safe at work.

Keeping volunteers healthy and safe

Psychosocial surveys of first responders

WorkSafe’s 2024 surveys of police officers and ambulance workers reveal significant and overlapping challenges in the wellbeing and mental health of first responders.

Psychosocial surveys of first responders

A psychosocial survey of healthcare workers

These findings help to improve our understanding of the psychosocial working environment for healthcare workers in Aotearoa New Zealand.

A psychosocial survey of healthcare workers

Psychosocial survey of the retail sector

The psychosocial survey of the retail sector provides a comprehensive analysis of psychosocial health and wellbeing specifically in retail.

Psychosocial survey of the retail sector

Raise a mentally healthy work concern

If the business or organisation you work for is not meeting their obligations to look after your mental health at work, you can use this form to raise a concern with WorkSafe.

Raise a mentally healthy work concern

Raise a concern form

Use this form to tell WorkSafe if you are concerned about an unsafe or unhealthy work situation

Agriculture psychosocial risks

Agriculture workers were slightly more likely to rate their health as good or above compared to all workers.

Agriculture psychosocial risks

Consultations

Whether you‘re a representative from a large organisation, a self-employed contractor or an interested member of the public, your views are important to us and we encourage you to have your say.

Consultations

First aid at work

All workers must be provided with first aid facilities, equipment and access to first aiders.

This guide outlines what a PCBU must do to make sure workers have the right first aid resources for their workplace and workers.

Health conditions notified to WorkSafe

Reducing work-related ill health is a priority for WorkSafe. We have specialists in a range of work health and safety fields who support businesses to manage work-related health risks.

Health conditions notified to WorkSafe

News and media

We produce a range of information to keep you informed about our work. Here you can access our latest media releases, newsletters, bulletins and safety alerts.

News and media

Hairdressing

People working in the hair and beauty industry are exposed to many hazards and risks on a daily basis including cuts, burns, and other potential work-related health and safety issues.

Hairdressing

Early childhood education

Schools and ECE services are usually very safe places, but when things go wrong the impact can be widely felt by everyone in the community.

Early childhood education

Cafés and restaurants

New Zealand's café and restaurant scene is a thriving sector and is one of the biggest employers in the country. Find out what you need to do to keep your workers and customers healthy and safe.

Cafés and restaurants

How we do fit and proper person assessments (Hazardous substances)

This policy explains how we decide if an applicant is fit and proper to hold a controlled substance licence or be a compliance certifier under the Health and Safety at Work (Hazardous Substances) Regulations 2017 (the Regulations).

How we do fit and proper person assessments (Hazardous substances)

Publications and resources

We produce a range of publications and resources to help you understand and manage the risks associated with your business. You can browse by topic, industry and type of resource

Publications and resources

Health care and social assistance report

Workers in the health care and social assistance sector can experience poor physical and psychosocial health outcomes. This document provides an overview of the literature on occupational harms and risk factors in the sector.

Health care and social assistance report

Showing 40 of 59 results for violence