How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Workers in the health care and social assistance sector can experience poor physical and psychosocial health outcomes. This document provides an overview of the literature on occupational harms and risk factors in the sector.
While occupational harms were explored in the sector as a whole, the risk factors focused on 3 particular settings: hospital, community and residential.
Commonly reported injuries in the sector were soft tissue and laceration/puncture/sting. Musculoskeletal disorders were also a common work-related health issue for health care workers. In addition to the physical harms, psychosocial harms such as stress, anxiety, and depression experienced by workers in the sector are covered by this review.
These harms are attributed to several key occupational risk factors identified in this literature review, comprising: patient handling/physical demand, violence and physical abuse, bullying and harassment, exposure to dangerous substances and infectious agents, traumatic stress, shift work, and work-related psychosocial risk factors such as high job demand, low job control, lack of social support, and effort-reward imbalance.
During the course of the literature review the COVID-19 pandemic began. We address the risks posed by pandemics in section 5.3 of the report, this is in response to the high level of interest in the health and safety of workers in the health care and social assistance sector.
Last updated