How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Engineered stone can contain very large amounts of crystalline silica. The fabrication of engineered stone benchtops can result in high concentrations of respirable crystalline silica (RCS) dust, which can lead to accelerated silicosis. It is a serious health condition that we are learning about to ensure future cases can be prevented.
The health risks of working with RCS for stonemasons, tunnelers, miners, and concrete workers have been known for more than 100 years.
Accelerated silicosis is a progressive lung disease caused by exposure to high levels of silica dust, common in engineered stone cutting. It is a more aggressive form of silicosis that appears sooner and may progress faster than chronic silicosis.
The aggressiveness of accelerated silicosis is due to the concentration of RCS in engineered stone benchtops popular in kitchens and bathrooms, combined with a lack of adequate preventative or protective measures in workplaces that fabricate the product.
There is minimal risk to people who follow health and safety regulations and guidance for working with stone products. We have extensive guidance on our website, and some of the guidance has been translated into multiple languages.
However, people who work with engineered stone benchtops can be at serious risk of exposure to RCS dust. This dust is created when materials containing crystalline silica are cut, ground, drilled, polished or otherwise disturbed, releasing RCS into the air.
Engineered stone benchtop workers may not be aware that they are developing a respiratory disease. And those with respiratory symptoms may not have silicosis but may have other conditions such as asthma, smoking-related conditions, infections or allergies.
Engineered stone can contain in excess of 90% crystalline silica, which is considerably higher than natural stone such as granite with less than 45% silica. RCS particles are extremely small and often invisible to the naked eye.
Further information and resources:
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