How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Safety management systems are vital for high risk industries like mining. Building a safety management system (SMS) should involve owners and workers at all levels – it’s important that the SMS is actually used and not simply filled out and filed away.
We have produced guidance on developing safety management systems and hazard management systems.
While this guidance has not been updated to reflect current work health and safety legislation (the Health and Safety at Work Act 2015 and regulations), it may still contain relevant information and practices to keep workers and others healthy and safe.
Please read this guidance in conjunction with all relevant industry standards that apply to you as a PCBU. This guidance will be progressively reviewed and either updated, replaced with other guidance, or revoked.
A guide to developing safety management systems for the extractives industryÂ
This guide is intended to help a small operation prepare a Safety Management System (SMS) for their business.
Guidance for a hazard management system for mines
A hazard management system is a big part of the overall safety management system. This guides provides details of a hazard management system for the principal hazards experienced in underground mines.
Hazard management system for mining operations
A hazard management system is how you identify and control hazards in your workplace. This guide describes how a hazard management system is developed as part of the mining operation’s overall health and safety management system.
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