How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
WorkSafe enforces the following legislation in our work with the geothermal industry.
These Acts are:
Health and Safety at Work Act 2015(external link)
Hazardous Substances and New Organisms Act 1996(external link)
Industry specific requirements are set out in the following regulations
The overriding responsibility is to comply with the duties set out in the Health and Safety at Work Act. Industry specific regulations cover only some of the circumstances where harm may occur. It will often be necessary to take further steps than just meeting the regulations.
Health and Safety at Work (Hazardous Substances) Regulations 2017
The rules around managing hazardous substances that affect human health and safety in the workplace, including mining, petroleum and geothermal workplaces, have been transferred from HSNO to the Hazardous Substances Regulations(external link)Â under HSWA. The rules and duties to mitigate risks posed by hazardous substances now sit under:
- HSNO for non-work, public health and environmental risks; and specific requirements on importers and manufacturers of hazardous substances.
- HSWA (including the Hazardous Substances Regulations) for work risks.
Health and Safety in Employment Regulations 1995
The HSE regulations(external link) apply to all workplaces, including mining, petroleum and geothermal workplaces. They set out some duties additional to those in the Act, including:
- Facilities required for the safety and health of employees;
- Precautions to be taken with some particular hazards
Geothermal
Geothermal Energy Regulations 1961(external link)
Health and Safety in Employment (Pipelines) Regulations 1999(external link)
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