How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
The regulation of hazardous substances that affect human health and safety in the workplace sit under the Health and Safety at Work Act.
There are two main pieces of legislation that cover hazardous substances:
- The Hazardous Substances and New Organisms Act 1996 (HSNO)(external link)
- The Health and Safety at Work (Hazardous Substances) Regulations(external link)
Hazardous Substances and New Organisms Act 1996 (HSNO)
HSNO aims to protect the environment and the health and safety of people from the adverse effects of hazardous substances. HSNO is largely implemented by the Environmental Protection Authority (EPA). The workplace requirements are enforced by WorkSafe.
The Health and Safety at Work Act 2015 (HSWA)
HSWA and its first phase of supporting regulations came into force in April 2016. It aims to protect people against harm to their health, safety and welfare caused by risks arising from work. HSWA is primarily implemented and enforced by WorkSafe.
The 1 December 2017 reforms
The rules around managing hazardous substances that affect human health and safety in the workplace transferred from HSNO to the Hazardous Substances Regulations under HSWA. The rules and duties to mitigate risks posed by hazardous substances sit under:
- HSNO for non-work, public health and environmental risks; and specific requirements on importers and manufacturers of hazardous substances.
- HSWA (including the Hazardous Substances Regulations) for work risks.
There are also two types of subordinate legislation:
There are also two new types of subordinate legislation:
- Safe work instruments are developed by WorkSafe for approval by the Minister for Workplace Relations and Safety. They have a number of uses, including defining detailed or technical matters that may change frequently.
- EPA notices - most of the hazardous substance rules the EPA are responsible for are set in EPA Notices rather than by regulation. These particularly reflect the rules for importers and manufacturers of hazardous substances as well as non-workplace use, environmental controls and hazardous substances disposal controls. To see these notices and find out more about their purpose visit the EPA website(external link).
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