How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
If there’s a power outage, you might consider using LPG and natural gas equipment. There are several things you can do to keep yourself and others safe:
- If you need to use a barbeque or camp stove to cook, make sure you do it in a well-ventilated area, like a garage with all the doors and windows open. Never use portable LPG appliances in an enclosed space – they’re not designed for indoor use as they produce carbon monoxide, a poisonous gas, so ventilation is essential.
- Do not put pans or pots that are too big on small (canister) gas cookers. This can overheat the canisters and create a gas explosion.
- Do not use cooking appliances for room heating.
- When connecting an LPG cylinder, check all connection points for leaks by using a spray bottle of soapy water. If bubbles appear there is a leak, and you should disconnect and then reconnect and retest. If the leak persists, do not use the appliance and contact a licensed gasfitter.
- Small LPG cylinders should be turned off when not in use.
- Make sure the gas appliance is suitable for the gas type you are using. If the appliance is meant to use natural gas make sure you don’t use it with LPG.
- If you smell gas, turn it off at the supply.
- If in doubt, get a professional in to check.
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