How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
If you are a permit operator of a well operation, you have duties relating to the safety of all well operations. This covers the well’s lifecycle, along with specific well operations. You also have the duty to prepare and implement a well examination scheme.
These interpretive guidelines explain the regulations associated with design, construction, suspension and abandonment of wells, and well examination schemes under the Health and Safety at Work (Petroleum Exploration and Extraction) Regulations 2016.
We have produced guidance for permit operators who manage or control well operations or production installations, or drilling contractors of non-production installation on the design, construction, suspension, and abandonment of wells, and well examination schemes.
Petroleum: Well operations and well examination schemes
These guidelines cover Part 6 of the Health and Safety at Work (Petroleum Exploration and Extraction) Regulations 2016 that applies to permit operators who manage or control a well operation or a production installation, or drilling contractors of non-production installations.
While this guidance has not been updated to reflect current work health and safety legislation (the Health and Safety at Work Act 2015 and regulations), it may still contain relevant information and practices to keep workers and others healthy and safe.
Please read this guidance in conjunction with all relevant industry standards that apply to you as a PCBU. This guidance will be progressively reviewed and either updated, replaced with other guidance, or revoked.
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