How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Use of ‘must’, ‘should’, and ‘could’
The words ‘must’, ‘should’, and ‘could’ indicate whether an action is required by law or is a recommended practice or approach.
Must: Legal requirement that has to be complied with
Should/could: Recommended practice or approach
Key terms
The glossary with these guidelines has a list of the technical words, terms, and abbreviations used in these guidelines and explains what they mean.
Lists
Lists of examples are not intended as complete lists. They may list some but not all possible examples.
Images
Images are a guide only. They are not intended to provide technical specifications.
Part A – Introduction
Who, what, when, and where the guidelines apply, and a general introduction to risk management good practice principles, including how these can be applied in the road and roadside work contracting environment.
Part B – Managing health risks for road and roadside workers
Good practice advice for managing health and wellbeing risks for road and roadside workers.
- 5.0 Introduction to managing health risks for road and roadside workers
- 6.0 Noise
- 7.0 Manual tasks
- 8.0 Vibration
- 9.0 Airborne contaminants
- 10.0 Hazardous substances
- 11.0 Biological hazards
- 12.0 Temperature extremes
- 13.0 UV/sun exposure
- 14.0 Impairment
- 15.0 Mental wellbeing
- 16.0 Exposure monitoring
- 17.0 Health monitoring
Part C – Managing safety risks for road and roadside workers
Good practice advice for managing safety risks for road and roadside workers.
Part D – Cultural practices, facilities, PPE, training and certifications, and inductions
Good practice advice regarding cultural practices, worker facilities, training and certification, providing personal protective equipment (PPE), and inductions.
Supplementary information
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