How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
A business may want to remove an HSR if they believe that the HSR has not performed satisfactorily or exercised their functions or powers correctly.
For example, if the HSR:
- performed an HSR function or power for an improper purpose, for example, directing a worker to cease work for a reason other than health or safety
- used or disclosed personal information they acquired as an HSR without that person’s consent or outside their role as an HSR.
A business may request that WorkSafe assist with removing an HSR, but for the regulator to remove an HSR there must be evidence that the HSR has not performed or exercised their functions or powers satisfactorily.
Wherever possible, when a concern regarding an HSR arises, the business should attempt to resolve the issue directly with their HSR.
Where attempts have been made and have failed to resolve an issue with an HSR, the business can request WorkSafe to assist.
Note that there must be evidence that reasonable efforts have been made to resolve the issue with the parties involved before the issue is referred to WorkSafe.
When contacting WorkSafe about the removal of an HSR you will need to provide:
- any relevant information to support the request
- details of the discussions had and the actions taken to try to resolve the issue, and
- contact details for all involved parties and details of their involvement.
Once we receive the form, WorkSafe will review the information provided and contact you as soon as possible.
WorkSafe will take into account all relevant information provided by the PCBU and the HSR (or their representative), and any other relevant information necessary to form a view as to whether or not, on the balance of probabilities, the HSR has performed or exercised his or her functions or powers satisfactorily.
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