How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Gas appliances must be labelled with the gas safety compliance label.
The responsibility for ensuring appliances are correctly labelled is with the person who supplies or installs the appliance. This includes importers, manufacturers and retailers, as well as installers.
The label must be in the form shown below and be no smaller than 15mm in height. It must be permanently affixed to the appliance so that it is clearly visible to the installer, as near as possible to the model identification of the product. The label may be applied to the permanent data plate or marking for the product.
If it is not possible to place the label on the product due to the size of the product, then the label may be applied to the packaging, warranty or instructions. The label may also be placed on promotional material associated with the product.
This does not apply to gas appliances that have the design capacity to consume 60,000 MJ or more of gas energy per hour, or appliances endorsed under Regulation 57 of the Gas (Safety & Measurement) Regulations 2010.(external link)
Last updated