How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
If you hire out or lease out gas appliances, fittings or installations you have specific safety obligations under the Gas (Safety and Measurement) Regulations 2010. This includes if you hire out rental vehicles and or if you are a landlord of residential premises.
GSMR 9(5)(external link) applies to a person who owns, supplies, sells, hires, or operates a gas installation, fittings or a gas appliance. It prohibits such persons from using or allowing any other person to use the part of the gas installation, fittings or gas appliance if the part of the gas installation, fittings or gas appliance is unsafe.
GSMR 53(2)(external link) applies to every person who (amongst other things) hires out or leases out a gas appliance or fittings. GSMR 53(2) requires that such people should ensure, so far as is reasonably practicable, that the gas appliance or fittings are safe.
GSMR 75(external link) applies to every person who hires out or leases out any gas appliance, fittings, or gas installation and requires that such people should ensure, so far as is reasonably practicable, that before hiring or leasing any such appliance, fitting or installation that it is in a safe condition and complete with any safety accessory and instructions to ensure their safe use.
A gas appliance is deemed to be safe if it has been assessed as being not unsafe under a NZS 5256 safety verification check. A gas installation is deemed safe if it is assessed as being not unsafe under a NZS 5255 safety verification check.
Specific provisions for landlords of residential premises
GSMR 75A(external link) applies to the landlords of residential premises and includes an agent of a landlord. A landlord must ensure any gas appliance or installation used in connection with a rental premises is safe and must not allow any person to use an unsafe gas appliance or installation.
The landlord must ensure that the occupier of any rental premises is provided with adequate instructions for the safe use of any gas appliances or installation.
A gas installation is deemed safe for the purposes of the residential tenancy if at the commencement of the tenancy it is assessed as being not unsafe under a NZS 5255 safety verification check.
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