We are operating at reduced capacity due to COVID-19 Alert Level Three restrictions in Auckland. Please only call our 0800 number if someone is at serious risk of harm or has been seriously injured, become seriously ill, or died as a result of work.
These guidelines are aimed at persons conducting a business or undertaking (PCBUs) in the health and disability support sector, to inform them of their duties under the Health and Safety at Work Act 2015 (HSWA).
Managing the risk of violent behaviour includes duties of support and care for patients/clients as well as workers. Control measures cannot be at the expense of either worker safety or patient access to healthcare.
These guidelines include:
- an explanation of how the risk of violent behaviour fits into health and safety legislation
- a PLAN-DO-CHECK-ACT approach to worker safety in the context of violent behaviour.