How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
A worker has died after a wire rope being used as a handrail appears to have parted as he leaned against it and resulted in him falling onto the ground.
Initial examination of the wire rope has found corrosion at the site of the parting. It is unclear at this stage whether there had been prior damage but the wire rope was covered with a material that was not transparent.
The rope in this particular case was used on a vehicle that was regularly exposed to a marine environment but the advice below applies to all such situations.
Final conclusions about the cause of this particular accident have not been made but in the interim WorkSafe is urging companies to make sure that the use of handrails systems are:
- based on sound risk assessments
- properly designed for risks they are protecting against
- constructed so they can be easily maintained and/or inspected
- regularly inspected and replaced/repaired when needed.
Advice should be sought from competent persons regarding the expected life of handrails and the type of inspection systems required to keep them safe.
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