How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Safety alert
What is the issue?
Over the summer we have noted an increase in notifications of serious incidents where forestry machinery has lost stability on slopes causing serious injuries and fatalities.
What is occurring?
We're investigating several very serious incidents involving machinery roll-over or loss of traction or control. We are working to understand what specific and general issues are contributing to these incidents.
Comment
The use of machinery in forestry operations is on the rise as owners, managers and contractors look to move people off the hill or into protected structures to reduce risk in some critical areas of operations. We welcome this change.
However, risks are likely to increase as ground conditions worsen into the winter.
Where we identify practices or circumstances that are not covered by existing advice or knowledge we will advise the industry. We will also meet with the industry to review machine stability risk management practices and identify additional measures.
Duties
All forestry operators have a duty to effectively manage risks to workers. Loss of machine stability is a critical risk.
- Work must be planned. Forest managers, contractors and workers must work together when planning work.
- Mobile plant must be suitable for the task and in a safe condition for use.
- Tree extraction tracks must be maintained and in a safe condition for use.
- Workers must be adequately trained and competent for the task or under training and close supervision.
- Work must be supervised and monitored.
- Changing conditions must be effectively managed.
- Emergency rescue plans and procedures for extracting injured workers from inside machinery must be effective.
Managing these risks must involve more than just relying on a machine operator’s training and minute by minute judgements and decisions.
Further information
Safetree.nz(external link) provides guidance and resources for understanding risk management and crew culture, planning, monitoring and competency checks.
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