How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
After working with industry, we’ve set a number of new restricted entry intervals (REIs) for pesticides. These will come into force on 10 June 2025 to give PCBUs and suppliers time to adapt to the new REIs.
REIs are the length of time people are not allowed in an area where a pesticide has been applied unless they are wearing appropriate personal protective equipment (PPE). This protects workers and others from being exposed to harmful levels of pesticides through contact with skin and inhalation. They are determined by the type of crop, the maturity of the crop, and the amount of contact a person may have with the foliage after pesticide application. For this reason, REIs for the same pesticide can differ between crops.
Alongside these new REIs, we have published a quick guide which outlines what a PCBU is required to do when using pesticides with REIs. This guide covers how to determine which PPE is appropriate for different activities, cleaning PPE, and signage.
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