How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
WorkSafe has prohibited a portable shower design that uses a gas-fired flueless instantaneous water heater to supply the hot water. The shower unit is similar in design to a portable toilet and the units in question have the water heater installed inside the shower unit.
The Prohibition Notice prohibits the manufacture, importation, sale or use of the shower unit.
Gas installation codes prohibit the installation of instantaneous water heaters in bedrooms, bathrooms, or toilets unless they are of the room-sealed type.
The codes also state a minimum room size for flueless instantaneous water heaters in other rooms. The minimum room size for a water heater with a consumption of 25–40 MJ/hour would require a room size of around 62–100 m3 while the room volume of these shower cubicles are around 2 m3. These requirements are necessary to prevent the build-up of carbon monoxide and other harmful products of combustion of gas to dangerous levels.
The prohibited showers are unsafe because there are not measures in place to ensure that persons are not exposed to carbon monoxide and other harmful products of combustion of gas.
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