How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Attributable to Steve Haszard, Chief Executive
“Just over four years ago when Whakaari erupted many lives were changed. The Court has now delivered sentences to those who failed their responsibilities under the Health and Safety at Work Act 2015.”
“Today belongs to the survivors, and the whānau and friends of those who were harmed or lost their lives. Twenty-two people were killed and 25 harmed and, as the Victim Impact Statements have outlined, the impact is far wider.”
“One impact has been to raise our national understanding about the obligations on businesses to do everything they can to keep people safe. Whakaari is a catastrophic example of what can go wrong when they don’t.”
“The work activity on the day of the eruption put people’s lives at risk. People put their faith in the businesses involved in these trips. But they were not properly informed about the risks, and they were not kept safe.”
“Whakaari was one of the worst natural disasters in Aotearoa, and the scale of WorkSafe New Zealand’s response is unprecedented. WorkSafe had a duty to investigate this tragedy, and we have a duty to hold businesses to account.”
“All businesses who had control over the island or took visitors to the island were convicted of health and safety failings, and they have now been sentenced.”
Media contact details
For more information you can contact our Media Team using our media request form. Alternatively:
Email: media@worksafe.govt.nz
Last updated