How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
A WorkSafe investigation is underway into a trench collapse in the Auckland suburb of Meadowbank this afternoon.
One person was seriously injured and another received moderate injuries at the site on Rutherford Terrace.
“It is far too early to determine what went wrong here. Our investigation is in its very early stages and the specifics will become clearer with time,” says WorkSafe’s investigation manager, Danielle Henry.
“Excavation failures are particularly dangerous because they can occur quickly, limiting the ability of workers to escape, especially if the collapse is extensive.”
Anyone digging such a trench should be aware of the possibility of collapse and should take proper precautions. These include:
- Seeking a geotechnical assessment of the site to check soil stability as part of scoping and planning works
- Shoring, benching, or battering back dirt to prevent collapse. Do not assume ground will stand unsupported.
- Ensuring safe access to get in and out of a trench
- Barriers strong enough to not collapse if people or materials fall against them
- Check the excavation each day before starting work and after any event that may affect its stability.
Read more about excavation safety
Read about a trench collapse case sentenced earlier this year
Last updated