How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
There are certain health and safety requirements for workplaces that all PCBUs must meet. We have produced interpretive guidelines and fact sheets to explain what each requirement may mean for your workplace, your work, your workers or others at your workplace.
Part 1
We have produced interpretive guidelines to explain what each requirement may mean for your workplace, your work, your workers or others at your workplace. The interpretive guidelines cover:
- Workplaces and workplace facilities
- Providing information, instruction, training and supervision for workers
- Personal protective equipment (PPE)
- Monitoring worker exposure
- Monitoring worker health
- Workplace first aid
- Workplace emergency plans
- Young people at workplaces.
General risk and workplace management - part 1
Part 2
These interpretive guidelines (Part 2) cover the requirements under the Health and Safety at Work (General Risk and Workplace Management) Regulations 2016 (the GRWM Regulations) for:
- remote or isolated work
- atmospheres with the potential for fire or explosion
- raised and falling objects
- loose material in enclosed spaces
- substances hazardous to health.
General risk and workplace management - part 2
Note: These requirements are from the Health and Safety at Work (General Risk and Workplace Management) Regulations 2016. Depending on your work, there may be other requirements that apply.
Additional guidance
WorkSafe has also produced specific guidance for the following requirements:
Workplaces and workplace facilities
Workplaces must be clean, healthy, safe, accessible and well maintained so work can be carried out without risks to worker health and safety.
This fact sheet outlines what a PCBU must consider when setting up and maintaining a workplace.
Workplaces and workplace facilities
Providing information, instruction, training and supervision for workers
PCBUs must provide workers and others with the information, training, instruction, or supervision they need to protect them from work health and safety risks.
This fact sheet describes what PCBUs should think about when deciding what information, training, instruction and supervision to provide.
Providing information, instruction, training and supervision for workers
Personal protective equipment (PPE)
Personal protective equipment (PPE) provides protection for workers when all other control measures can’t adequately eliminate or minimise risks to a worker’s health and safety.
These fact sheets and poster outline PCBU and worker PPE responsibilities.
Personal protective equipment - a guide for workers
Personal protective equipment - a guide for businesses
First aid at work
All workers must be provided with first aid facilities, equipment and access to first aiders.
This quick guide outlines what a PCBU must do to make sure workers have the right first aid resources for their workplace and workers.
This fact sheet briefly explains the PCBU requirements for first aid facilities and equipment, and first aiders.
Workplace emergency plans
An emergency plan is a written procedure telling people in the workplace what to do in an emergency.
This fact sheet tells a PCBU how to prepare and maintain an emergency plan for a workplace.
Young people in the workplace
Involving young people in the workplace is a great way to provide them with experience. However, there may be new or different risks that PCBUs need to manage.
This information sheet covers the work areas and types of work that young people must not be around or do, and outlines the work areas and work tasks that young people can be involved with.
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