How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Prior to being offered for sale in New Zealand, electric tools that are within the following definitions are subject to a Supplier Declaration of Conformity.
Declared article |
Definition |
---|---|
Arc Welding Machine |
An electrical appliance which— (a) is for use in the electric arc welding process; (b) is for connection to single phase low voltage supply; (c) is fitted with a flexible cord and plug rated at not more than 16A; (d) can easily be moved from one place to another while it is connected to supply; and (e) has, for GMAW (gas metal arc welding), GTAW (gas tungsten arc welding), and FCAW (flux cored arc welding) machines, a 100% output rating not exceeding 65A. The 100% rating is calculated from the square root of the marked duty cycle expressed in decimal form multiplied by the marked output current associated with the duty cycle in amperes; but does not include— (f) an arc welding machine promoted exclusively to industry. |
Class 0 and 01 appliances are not permitted in New Zealand.
Welding Equipment must comply with either:
- Standards listed under ‘Electric welding machines(external link)’ section in Schedule 4 of the Electricity (Safety) Regulations 2010
- AS/NZS 3820:2009 Essential safety requirements for electrical equipment
- The Conformity Co-operation Agreement (China – NZ)
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