How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Prior to being offered for sale in New Zealand, Electric Tools that are within the following definitions are subject to a Supplier Declaration of Conformity.
An electrical appliance which-
- is for machining, drilling, sawing, or surface preparation; and
- may be entirely supported by hand during operation; but does not include-
- a tool, portable type, promoted exclusively to industry.
Class 0 and 01 appliances are not permitted in New Zealand.
Tools portable type must comply with either:
- Standards listed under ‘Hand-held motor-operated electric tools’ section in Schedule 4 of the Electricity (Safety) Regulations 2010(external link)
- AS/NZS 3820:2009 Essential safety requirements for electrical equipment
- The Conformity Co-operation Agreement (China – NZ)
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