How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Three different types of power supplies (transformers) are:
- Stationary or portable, single-phase or polyphase, air-cooled (natural or forced) isolating and safety isolating transformers.
- Stationary or portable, single-phase or polyphase, air-cooled (natural or forced) separating transformers, auto-transformers, variable transformers and small reactors.
- Power supply units
Prior to being offered for sale in New Zealand, a Power Supply or Charger that are within the following definitions are subject to a Supplier Declaration of Conformity.
An electrical device which—
- provides an output not exceeding 50V ac or 120V ripple free dc; and
- is a type to provide supply to separate luminaires; or
- is a household type for either charging batteries or to provide a supply to separate equipment.
Class 0 and 01 appliances are not permitted in New Zealand.
Power supply or charger must comply with either:
- The following Standards listed under Schedule 4 of the Electricity (Safety) Regulations 2010:
- ‘Household and similar electrical appliances’ (Battery Chargers); and
- ‘Audio and Video Products’; and
- ‘Information technology equipment’; and
- ‘Power transformers, power supplies, reactors and similar products’.
- AS/NZS 3820:2009 Essential safety requirements for electrical equipment
- The Conformity Co-operation Agreement (China – NZ).
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