How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Everyone who designs or does work on installations, supply networks, fittings and appliances in New Zealand must ensure they comply with New Zealand’s established regulatory framework. This also applies to everyone who supervises the design or work.
Persons who do work or supervise this work must ensure that:
- the resulting works, installations, fittings or appliances are safe
- it has not affected the safety of the rest of the supply network or installation
- people and property are protected from dangers arising from the work.
Persons who own or operate works, supply networks, installations, fittings or appliances must not use or allow anyone to use them if they are unsafe.
Installations supplied by both energy sources will have obligations under the Electricity Regulations.
Prescribed electrical work
Work that is prescribed in regulations for the design, construction, maintenance, testing and certification of electrical installations and appliances.
Prescribed electrical work is any work that falls into the following categories:
- the construction or maintenance of electrical installations
- the maintenance of electrical appliances
- the connection or disconnection of works, electrical installations, and electrical appliances to or from a power supply, other than by means of the following, that is inserted into a socket outlet:
- a plug; or
- an appliance inlet; or
- the integral plug pins
- the construction or maintenance of works
- the testing or certification or inspection or supervision of the work described in the above bullet points.
For a detailed list of what is and is not prescribed electrical work, see Schedule 1 of the Electricity (Safety) Regulations 2010(external link).
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