How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Market monitoring of electrical and gas, products, installations and networks through audits and inspections is our proactive approach to ensuring compliance and promoting the appropriate steps to sourcing and supplying safe products, and to safe installation.
Our approach to market monitoring is to:
- ensure that electrical and gas product suppliers comply with the regulations
- ensure that electrical and gas installations, works and distribution systems comply with the regulations
- strengthen relationships with electrical and gas product industries, as well as installers, designers, operators and network owners
- improve our understanding of the marketplace
- maintain the value of safe gas and electrical products, and safe electrical and gas installation
- maintain the integrity of the appliance and installation and network safety regimes
- provide a level playing field for suppliers and operators.
- target non-compliance.
In order to determine trends, notifiable electrical injury accidents and notifiable and non-notifiable gas accident information collected since 1993 has also been analysed and made available on this site.
Last updated