How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Read our bulletins about a variety of electrical and gas safety topics.
Risk Categories, and definitions for Prescribed Electrical Work (PEW)
A number of enquires have been received to clarify the risk categories applying to types of PEW associated with electrical installations.
Certification requirements for photovoltaic (PV) systems
PV Systems can comprise different combinations, for example, the systems may have a combination of extra low voltage (ELV) and low voltage (LV). Such a system may include a parallel mains inverter or it may be a standalone system that includes an inverter, or battery storage.
High voltage (HV) installations
Recent changes to the certification of prescribed electrical work in installations under the Electricity (Safety) Regulations 2010 have highlighted some uncertainties around existing certification requirements for HV installations.
Testing requirements following work on electrical appliances
This note outlines the regulatory requirements for testing electrical appliances after certain work, such as repair or maintenance, is done on them.
PSOA semi-permanent ues on a marina
A supply of electricity is often necessary to enable repairs and maintenance to be carried out on a pleasure vessel which is berthed on a marina.
Guidelines to ensure that imported 110 Vac "connectable installations" in Recreational Vehicles (including the appliances) meet the requirements of the Electricity (Safety) Regulations.
Safety update — using crimping tools to ensure an effective termination
Electrical workers need to be aware that where switchboard manufacturers are using multi stranded cables in switchboards, these cables require special crimping ferrules, which are normally supplied with the switchboards, and crimping tools to ensure an effective termination.
Switchboard installation safety alert
Energy Safety reminds electrical workers involved in switchboard installations to ensure that all electrical connections in switchboards are correctly terminated and double checked for correct clamping of conductors.
In 2007 Energy Safety became aware that some biodiesel manufacturing plant available in New Zealand did not meet electrical safety requirements
Recognition and prevention of carbon monoxide hazards with gas appliances from flame “light back
Light back occurs about the appliance burner and is one of several conditions that can give rise to the emission of carbon monoxide at high levels. If not recognised or attended to such emissions can cause serious illness or, in extreme circumstances, death.
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