How to notify us over the holiday period.
Notifications  
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
It appeared that a worker had made contact with a cable that according to external contractors was 13KV. The worker was admitted to hospital and treated.
An investigation was completed and the report showed that an existing cable was not repaired correctly, resulting in bare conductors being exposed. This cable has then made contact with the worker during the maintenance of the ozone generators.
Repairs were made on the unit and documentation was provided upon completion of the job. Subsequently, a decision was made to remove the aging ozone unit and install a new ozone unit.
WorkSafe Energy Safety made contact with the companies involved with the incident. A detailed project plan for the installation of a new ozone generator, along with Health and Safety documentation was provided.
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