How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
We have exempted McKenzie Balfour and Associates Ltd trading as OnLine Distribution from compliance with regulations 11.30 and 11.34 of the Health and Safety at Work (Hazardous Substances) Regulations 2017.
An exemption has been granted by WorkSafe in accordance with section 220 of the Health and Safety at Work Act 2015 to McKenzie Balfour and Associates Ltd to vary the building and separation requirements for its 10 bunkers for class 3.1 flammable liquids located on the eastern and southern boundaries.
The exemption is made subject to the following conditions:
- The walls of the warehouse must have a fire resistance rating of not less than 180/180/180 minutes.
- The doors of the bunkers must have a fire resistance rating of not less than -/180/60 minutes.
- The doors on the ten bunkers must be normally closed and McKenzie Balfour & Associates Ltd must have written operating procedures to ensure this.
- Subject to McKenzie Balfour & Associates Ltd obtaining a written agreement with a neighbour under regulation 9 for a separation distance to extend across the boundary, each bunker on that boundary may hold up to a maximum of:
- 14,200 litres in aggregate of class 3.1 flammable liquids provided all class 3.1A and 3.1B flammable liquids are stored in packages of less than 60 litres
- 7,500 litres in aggregate of class 3.1 flammable liquids where package size for class 3.1A and 3.1B is 60 litres and greater; OR
- Where a written agreement with a neighbour under regulation 9 for a separation distance to extend across the boundary is not obtained, each bunker on that boundary may hold up to a maximum of:
- 5,750 litres in aggregate of class 3.1 flammable liquids provided all class 3.1A and 3.1B flammable liquids are stored in packages of less than 60 litres
- 2,500 litres in aggregate of class 3.1 flammable liquids where package size for class 3.1A and 3.1B is 60 litres and greater.
- The area between the bunkers and the warehouse and corrosives store must be kept clear and must be kept free of any structures.
- A printed copy of the site emergency response plan including a site map and key staff cell phone numbers must be available for FENZ staff for use during any emergency at the site.
- The site inventory of hazardous substances and all safety data sheets must be remotely accessible by nominated McKenzie Balfour & Associates Ltd staff.
- McKenzie Balfour & Associates Ltd must provide a copy of this decision to any compliance certifier engaged to issue a location compliance certificate for its site at 6 Caerphilly Place, Hillsborough, Christchurch.
- This approval is revoked if:
- There is a change to the layout of the site as shown in Appendix 2; or
- There is a change in land use over the eastern or southern boundary; or
- any of the conditions are not complied with.
The exemption takes effect on 6 August 2018 and expires on 6 August 2023 unless it is sooner replaced or revoked.
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