How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Court Summary - at a glance
Convicted and discharged for the charge under Reg 80 of the Electricity (Safety) Regulations 2010
Ensure all devices are tested and properly certified for NZ/AS Electrical standards.
A customer purchased from the defendant company’s website a bubble machine. The customer received an electric shock from the machine when it was plugged in but switched off. The customer contacted both the defendant company and Kmall Limited explaining the complaint and raising safety concerns then they notified Energy Safety. Despite the complaint, the defendant company continued to advertise the bubble machine.
Regulation 80 Electricity (Safety) Regulations 2010 and Section 66(1)
Convicted and discharged for the charge under Reg 80 of the Electricity (Safety) Regulations 2010
$50,000 fine for breach of Electricity (Safety) Regulations 2010
Last updated