How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Court Summary - at a glance
- Implement a written standard operating procedure for trolley derailment.
- Ensure suitable equipment was used for removing trolleys from cylinders, including appropriate chains and links.
- Have a service and inspection schedule in place for chains and links.
- Ensure forklift and vehicles are protected from likely harm.
- Implement and ensure staff adheres to an effective written lone worker policy.
Three of the five trolleys loaded with treated timber inside the transport cylinder had derailed while being pulled out by the victim. He attempted to use the forklift to pull the treated timber from the treatment cylinders. A bolt that attached to the chain to the trolley snapped, the chain snapped backwards going through the rear window of the forklift and striking the victim in the back of the head.
He was knocked unconscious and the forklift drove forward before coming to rest against some wood pallets where he fell from the forklift
The victim’s partner called in to the mill on her way home from work at approximately 8:30pm and find him wandering around the mill in a dazed state, bleeding heavily and with a large laceration to the back of his head.
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