How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Court Summary - at a glance
It was reasonably practicable for Prestige Adventure Limited to:
- Undertake a hazard and risk assessment of the self-drive component of the tour, including by driving the entire route in the intended vehicles, to identify hazards arising from:
- The terrain;
- The difficulty and length of the tracks, including in relation to the hazard of fatigue; and
- The clients’ capabilities and performance.
- Develop, document, communicate and implement controls in relation to fatigue, including client fatigue;
- Develop, document, and implement an effective procedure to identify clients’ competency that included an assessment of their previous experience, ability and confidence; and
- Only use tracks for which access permission had been granted and in relation to which hazard and risk information had been sought and obtained from the landowner.
PAL provided left-hand drive ATVs for the self-driven aspect of the tour and gave short safety briefings and instructions on the course prior to embarking. On 23 March 2019 the planned tour route involved crossing a narrow, ascending farm track, access to which had been denied by the landowner due to being unsafe. The group proceeded despite this.
The first victim was the driver of an ATV while the second was his passenger. While on the track, the wheels on the right-hand side of the victims’ vehicle crossed the right edge of the track, causing the vehicle to over-balance, and fall over 80 metres killing both men instantly.
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