How to notify us over the holiday period.
Notifications
If someone has been seriously injured, become seriously ill, or died as a result of work – phone us on 0800 030 040 straight away. We have staff available to respond to these 24/7.
If you’re not sure what a notifiable event is, including your obligation to hold a scene, visit What events need to be notified?
Notifications made through our online form won't be monitored between 12pm on Tuesday 24 December 2024 and 8.30am on Monday 6 January 2025.
If you’re not sure if you need to notify us, use our online notification system and we’ll respond to you after 6 January 2025.
Health and safety concerns
If you have a health and safety concern that isn’t urgent, use our online form and we’ll respond to you after 6 January 2025.
Raise a health or safety concern
General enquiries
General enquiries made by phone or email after 12pm on Tuesday 24 December will be responded to from Monday 6 January 2025. This does not apply to notifications made by phone on 0800 030 040.
We wish you a safe and relaxing holiday.
Court Summary - at a glance
$5,000 under Regulation 84
$55,000 under Section 163C
Ensure that electrical goods supplied to the public comply with the relevant Electrical Safety legislation and regulations.
The chargers that were included with the mobile phones supplied by the Mobile Station did not fit New Zealand power outlets. The Mobile Station also supplied adaptor plugs with the mobile phone package for customers to use the chargers in New Zealand.
The chargers were declared a medium-risk article, which cannot be supplied or offered for supply in New Zealand without a declaration of conformity. A declaration of conformity could not be issued for the chargers in this case because they were not configured to fit New Zealand power outlets as required by the relevant regulations.
The adaptor plugs were declared a high-risk article. The adaptor plugs were not approved for supply by WorkSafe NZ as required by the relevant regulations.
The adaptor plugs were also electrically unsafe because they did not have adequate protection from contact with live parts.
Regulations 84 and 10 of the Electricity (Safety) Regulations 2010
Sections 163C and 80(2)(b) of the Electricity Act 1992
$5,000 under Regulation 84
$55,000 under Section 163C
Last updated